Fees vary by clinician and service type. You can find each clinician’s fees on our Team page. All fees are due at time of service. You may pay using cash, credit/debit card or a health savings account. Credit Card information is stored securely using stripe.

If you are in need of financial assistance, our therapists reserve a certain amount of client openings at reduced rates. Please contact us for more information.

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for health care items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call our office at 513-759-9744.

Rivertown Wellness is a self-pay practice which means we are out-of-network for insurance companies. There are a number of benefits by not working directly with insurance companies, which you can find below. However, some insurance companies will reimburse a certain percentage for out-of-network counseling services and we are happy to provide the necessary form for you to submit. If you have HSA or FSA accounts, you can also contact your account provider to see if you are able to use these accounts for your services. If you're unsure of what options you have, give your insurance company a quick call and ask about "out-of-network" mental health providers. Please note, there is no guarantee that your insurance company will reimburse you for any payments you make.

Here are some questions you could ask your insurance company:

“Do I have out-of-network mental health benefits?”

“What company manages my mental health benefits?”

“Is there an out-of-network deductible? What is it?”

“What percentage of the cost is covered once my deductible is met?

Confidentiality | You and your counselor are the only ones who will know the details of you and your therapy. Outside of legal limitations to confidentiality, nobody else has access to your chart, including insurance companies, their employees and anyone else involved in processing your claim.

Individuality | Most insurance companies require you to have a diagnosis. You may not need one! Although we are licensed to diagnose when needed, we also understand not everyone seeking counseling services warrants a diagnosis.

Flexibility | By using self-pay, you won't have any limits on what your therapy should look like. You have more influence on the focus, duration and frequency of therapy.

Responsibility | Research shows that clients who self-pay tend to yield more positive outcomes. If you're paying out-of-pocket, you have a bit more motivation and incentive to make the most of therapy.